Services to help you improve
It’s awesome to make a customer happy, but it is actually much more fun to help a customer continuously improve their training for more impact.
Services to help you improve
It’s awesome to make a customer happy, but it is actually much more fun to help a customer continuously improve their training for more impact.
Let us help you become successful
Our support team makes sure that all your questions are answered, rapidly and factually. Our Customer Success Managers offer different services to make sure your aNewSpring implementation helps you reach your goals.
A step by step roadmap to success
Becoming more successful as a training business with aNewSpring goes beyond just building a learning journey. From helping hundreds of customers of all shapes and sizes, we know which steps to take to get the most out of your blended training.
Check out our services
The aNewSpring Academy
To help you get the most out of our platform, we’ve put together several learning journeys in one place to teach you about features and functionalities: the aNewSpring Academy.
Login and begin learningContent creation support
We know building content can be a lot of work. aNewSpring works with a wide set of partners that can build that content for you, directly in aNewSpring. Discover all our partners below or contact us.
Our partnersInstructional design advice
We are happy to help you with any didactic challenge. Together we make sure your learners experience impactful learning journeys. Looking for guidance or a good sparring partner?
Get in touch"At aNewSpring, we live Customer Success. We have helped thousands of customers to become successful with our product. Don’t worry, we've got your back."
Stefan van den TolChief Customer Officer, aNewSpringApply your look and feel
Learning journeys should be visually attractive. Although you have a big set of tools to design beautiful learning journeys yourself, we can also create the design for you.
Let's talk about looksA branded mobile app
Take our default mobile app one step further and publish it as your own. Offer your learners a fully branded version of our app, ready for them to download in the Apple Store or Google Play.
Get started with your own appImproving your training with extra help
Following a consultative approach, the TIEngineer helps you:
✅ build learning journeys with confidence
✅ positively impact learning outcomes
How does the Training Improvement Engineer help?
Do
Takes over from you and does it for you.
Coach
Partners to work together with you
Consult
Advises and recommends best practices
📍 Build professional quality training by shaping the learning design and course content
📍 Provide recommendations on the ideal learning design for your industry and business use-case
📍 Identify opportunities, patterns and challenges/problems to maximise the learning potential
📍 Transfer knowledge and ownership of the course and content on aNewSpring
Awesome support
We take pride in offering awesome support to our customers. We are dedicated to offer personal, fast and factual support. Day in and day out.
Want to know more about our support team? Check out the support page.